Contact OurLoveStory
Bring the question.Keep the private details private.
Ask about product fit, a planning workflow, a wedding-day feature, pricing, or an existing account. The more specific the situation, the more useful the answer can be.
Please do not send passwords, payment card details, production credentials, or sensitive guest information through the contact form.
Choose the useful path
Contact us, or find the answer immediately.
Use the form for a wedding-specific question. Use the linked guides when the question is about a standard feature or plan.
Send a question
Enough context for a useful reply.
A clear description is more helpful than a long one. Include where you are in the planning process and what you want the guest or couple experience to do.
Useful context
Wedding date · Approximate guest count · Feature or workflow · Existing account or evaluating
Send Us a Message
We'll open a prepared email so your question reaches the right inbox with the context below.
Before you send
A few practical contact questions.
What to include, what not to include, and where to find standard product information.
What should we include in the message?+
Include the wedding date, approximate guest count, the feature or workflow you are considering, and whether you already have an OurLoveStory account. Do not include passwords, payment card details, or private guest data.
Can we ask whether OurLoveStory fits our wedding?+
Yes. Describe the planning problem or guest experience you are trying to create. The team can point you to the relevant feature, guide, or plan information.
Can we request a call?+
You can request one in the form or by email. Availability is coordinated by email and is not guaranteed for every request.
Where can we find immediate product answers?+
The FAQ, how-it-works page, pricing page, and feature pages cover the most common questions about guests, plans, Story Stations, live photos, and wedding-day setup.