Everything You're Wondering
Answers to help you design an unforgettable wedding experience. Still curious? We'd love to hear from you.
New to interactive weddings? Start with how to create QR story stations or browse wedding ideas by celebration style.
Beginning Your Story
What is OurLoveStory.io?
OurLoveStory.io is the first Interactive Wedding Experience Platform. It transforms your wedding venue into an explorable love story. Instead of passive observation, your guests become active participants, discovering chapters of your journey through interactive storytelling stations placed throughout your celebration.
How long does it take to design an experience?
Most couples shape their complete story in 15-30 minutes. Our intuitive story editor makes it feel less like "setup" and more like reminiscing together. You can continue adding chapters and moments anytime before your wedding.
Do I need design or technical skills?
Not at all! Designing your experience is as intuitive as sharing photos with friends. If you can reminisce about your journey together, you can create something unforgettable. We handle all the complexity invisibly.
Can I explore a demo experience before starting?
Yes! We have a live story experience you can explore. Visit our demo to feel exactly what your guests will feel when they discover your chapters.
Beyond Traditional Activities
How is this different from a traditional guestbook?
Traditional guestbooks sit on a table, collecting scattered signatures. OurLoveStory transforms guest participation into something alive: messages appear within your story chapters, photos build into a live photo wall, and every contribution becomes part of a lasting keepsake you'll actually revisit.
Does this replace our photo booth?
It can, or complement it. Photo booths capture isolated moments. Our Live Photo Wall turns every guest's camera into a contributor to a collective visual story that grows throughout the celebration and lasts forever.
Is this like a wedding website?
Wedding websites share logistics before the day. OurLoveStory creates an experience during your celebration: guests explore your story, contribute memories, and interact with elements that unfold in real time.
How is this different from just sharing a QR code to photos?
A QR code linking to a shared album is a folder. OurLoveStory is a journey. Guests don't just upload; they explore chapters of your story, leave messages woven into moments, participate in friendly rivalries, and discover interactive elements throughout your venue.
What about those "memory cards" on tables?
Paper prompts often get left behind or lost. With OurLoveStory, every contribution is captured digitally, organized beautifully, and preserved forever. No collecting cards at the end of the night, no illegible handwriting, no missing pieces.
Guest Exploration
Do guests need to download anything?
No downloads required. Guests simply scan a story portal with their phone's camera, and your chapters open directly in their browser. The experience begins in seconds.
What if our venue has limited connectivity?
We designed for real venues, not perfect conditions. Our platform is optimized for fast loading and efficient data usage, so even slower connections work well. Most modern venues provide reliable WiFi.
Will guests need to create accounts?
Never. Guests explore freely without barriers. If they want to leave a message or add to the photo wall, they simply enter their name (no emails, no passwords, no friction).
How many guests can explore simultaneously?
Unlimited. Whether 50 or 500 guests are discovering chapters at the same moment, the experience remains seamless. We built for celebration scale.
Will it work on older phones?
Yes! Your story works on any smartphone with a camera and browser, including older devices. We believe every guest should be able to participate, regardless of their technology.
Story Portals
How do I create the story portals?
You can download your story portals as high-resolution images or print-ready PDFs. Print them at home, use a local shop, or order professional prints. We provide elegant frame templates that transform simple codes into beautiful discovery points.
Can I design portals to match my aesthetic?
Absolutely. Premium experience designers can customize portal colors, add wedding themes, and create cohesive visual journeys. Your portals become part of your dΓ©cor, not additions to it.
What if a portal gets damaged?
Portals are resilient by design and usually work even with minor wear. If needed, you can reprint any portal from your dashboard. The story connection never changes.
Can the same portal lead to multiple chapters?
Yes! Print the same portal multiple times for high-traffic areas, or strategically place them to guide the discovery flow however you envision.
Experience Dimensions
What can I include in our story?
Your experience can include: narrative chapters, photo galleries, embedded videos, discovery quizzes, a Story Capsule for guest messages, a Live Photo Wall where guests contribute, team challenges, achievement badges, and more. Each element is designed to create feeling, not just display content.
How does the Live Photo Wall work?
Guests capture or upload photos that appear in a shared, evolving visual story. By the end of your celebration, you have a collective portrait created by everyone present: something impossible with traditional photography.
Tell me about the Story Capsule.
Guests can leave messages at any story chapter. Messages can be curated before appearing. After your celebration, export everything as a keepsake created by the people who were there.
What are Discovery Elements?
Quizzes, polls, and interactive moments woven into your story. Questions like "Where was our first adventure?" become conversation starters, turning passive reading into active participation.
Can I include videos?
Yes! Embed videos from YouTube or Vimeo. Perfect for proposal moments, messages from loved ones who couldn't attend, or journey montages. Video adds emotional depth no text can match.
Experience Tiers
What plans do you offer?
We offer three plans: Entry Plan ($49 one-time) for intimate setups with up to 5 chapters, The Wedding Experience ($147 one-time) with unlimited chapters and all features, and Concierge Setup ($349 β $499 one-time) for done-for-you design. All plans are one-time payments with no subscriptions.
What does the Entry Plan include?
The Entry Plan ($49 one-time) includes up to 5 story chapters, basic story stations, 1 event coverage, Story Capsule for guest messages, and unlimited guest access. Perfect for intimate celebrations or rehearsal dinners.
What does The Wedding Experience include?
The Wedding Experience ($147 one-time) unlocks unlimited chapters, Live Photo Wall, Live Events (quizzes, countdowns), all gamified adventures, team leaderboards, custom themes, video memories, and full signage templates. It's our most popular plan.
Is this a subscription?
No, all our plans are single one-time payments. Pay once, create your wedding experience, and it stays live for at least 2 years after your wedding date. No recurring charges, no surprise costs.
Can I upgrade later?
Anytime. All your chapters, moments, and guest messages are preserved when you upgrade. Nothing is lost.
Is there a satisfaction guarantee?
Yes, we offer a 30-day money-back guarantee. If your experience doesn't feel right, contact us for a full refund, no questions asked.
Your Story, Protected
Who can explore our story?
By default, anyone who discovers a story portal can explore. Complete tier includes optional privacy protection to limit access. You define the boundaries of your story.
How long does our experience stay accessible?
Your love story remains explorable for at least 2 years after your celebration. You can export your complete story capsule (photos, messages, everything) anytime.
What happens with guest information?
We never sell, share, or use guest information beyond delivering your experience. Your celebration remains yours. See our privacy commitment for details.
Can I remove our story completely?
Yes, you can delete your experience and all associated memories at any time from your dashboard. Full control, always.
Behind the Experience
How fast does it load?
Your experience is optimized for speed. Lightweight design means quick loading even on slower connections. Guests start exploring within seconds of scanning.
Can I use my own domain?
Custom domains are available with our Concierge Setup tier. Entry and Wedding Experience tiers use ourlovestory.io with your personalized story address.
Is there integration capability?
API access is available for Venue & Planner tier, enabling integration with venue systems, planning platforms, or custom experiences.
What devices are supported?
Your experience works everywhere modern browsers exist: Chrome, Safari, Firefox, Edge, and more. We support iOS 12+, Android 8+, and all current desktop browsers. No guest left behind.