Privacy Policy

Last updated: January 1, 2026

1. Introduction

OurLoveStory.io ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Interactive Wedding Experience Platform.

We understand that your wedding memories and guest information are precious. We treat this data with the utmost care and respect.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and password when you create an account
  • Wedding Details: Partner names, wedding date, venue information, and story content you upload
  • Media: Photos, videos, and other media you upload to your experience
  • Guest Contributions: Messages, photos, and interactions submitted by your wedding guests
  • Payment Information: Billing details processed securely through our payment providers

2.2 Automatically Collected Information

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain the OurLoveStory platform
  • Create and manage your wedding experience
  • Process payments and send related communications
  • Respond to your inquiries and provide customer support
  • Send important updates about your account or our services
  • Improve our platform through aggregated, anonymized analytics
  • Detect and prevent fraud or abuse

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in these limited circumstances:

  • Service Providers: With trusted vendors who help us operate our platform (hosting, payment processing, email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize sharing

5. Guest Information

When guests interact with your wedding experience, they may provide their name and contribute messages, photos, or other content. This information:

  • Is visible to you (the couple) and may be displayed as part of your experience
  • Is not used by us for marketing purposes
  • Can be moderated or removed by you at any time
  • Is exported to you upon request or experience closure

6. Data Retention

Your wedding experience and all associated data remain accessible for at least 2 years after your wedding date. You can:

  • Export all your data (photos, messages, content) at any time
  • Request complete deletion of your account and data
  • Request an extension of your data retention period

7. Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure, access-controlled data centers
  • Regular security audits and updates
  • Strict access controls for our team

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Delete your data ("right to be forgotten")
  • Export your data in a portable format
  • Restrict or object to certain processing
  • Withdraw consent where applicable

To exercise these rights, contact us at privacy@ourlovestory.io

9. Cookies

We use cookies and similar technologies to provide, protect, and improve our services. You can control cookie preferences through your browser settings. Note that disabling cookies may limit functionality.

10. Children's Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: